
| CRDB bank are using softnet Queue Management system |
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CRDB Bank Plc is a leading, wholly-owned private commercial bank in Tanzania. The Bank, which was established in 1996.has grown and prospered over the years to become the most innovative, first choice, and trusted bank in the country. It has been profitable every year since its foundation and has paid dividends annually. The Bank reached an important milestone recently and was listed on the Dar es Salaam Stock Exchange on 17th of June, 2009.
The Bank offers a comprehensive range of Corporate, Retail, Business, Treasury, Premier, and wholesale microfinance services through a network of 52 branches, 114 ATMs, 17 Depository ATMs, 5 Mobile branches, XX post terminals, XX microfinance partners, as well internet banking and Mobile banking. Crdb has decided to adopt this Queue Management System Solution because it takes customer flow management to an entirely new level. Our intelligent queuing solution manages and monitors the waiting experience, keeping customers informed, engaged and relaxed as they wait to be served. Ensuring a consistent and personalized service experience makes customers associate quality with your organization, rather than with individual staff members. We help businesses develop a stronger brand image and monitor service statistics to set and exceed performance standards. |